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Terms and conditions | Fitnessfood®

1. Scope of application

All shipments and services are exclusively based on the following terms and conditions.

2. Prices
The prices are displayed in Swiss francs including the VAT. The prices are presenting according to the time of the order entry on the website.
3. Shipping costs/Minimum order value
The delivery is postage free with a minimum order value of CHF 40.00. Additional postage and shipping costs (Fr. 9.00) are applied to orders received by phone or email that fall below the minimum order value.
4. Fast shipping
Orders that are received until 12 pm are generally processed within the same day. By selecting “priority” as your shipping method, you will be positively surprised about our fast shipping on the following day!
5. Delivery

Because of logistic reasons, we are entitled to partial deliveries. In this case, we will not be charging additional shipping costs. Failure to pick up a package, providing a wrong or invalid shipping address and/or rejection of the package will result in a Fr. 30.00 extra charge.

6. Payment
The delivered product will be object to our ownership until payment is completed. For payment on account, you are obligated to settle the invoice amount within 10 days upon receipt of the goods. After the expiry of this period, default interest of 5% as well as a reminder fee of CHF 50.00 may be applied. We reserve the right to refuse shipping to customers that repeatedly fail to meet the payment period upon payment of invoice. We also reserve the right to ship our products only upon prepayment for customers which address is not verified or show a negative credit standing.
7. Revocation and defects
Notification of any complaints on account of material defects, wrong deliveries or quantity deviation to the extent that these can reasonably be determined, must be sent to us in writing within one week. Exchange or redemption of the goods takes place only when complaints are justified. There is no entitlement to exchange or return of correctly delivered goods. Already opened products cannot be returned unless a legitimate complaint has been filed. Correctly delivered returns will be destroyed immediately according to our quality guidelines. (except training equipment and hardware). Jurisdiction is CH-5400 Baden/Switzerland.
8. Changes and improvements
All provided product descriptions, serving suggestions and other information serve only informative purposes and are based on the data of the manufacturer. You are not eligible to claim the completeness or correctness of the provided information, to replace in no case the prescription of the physician or the pharmacist with the descriptions provided on the site. We accept no responsibility for damages of any kind that might arise directly or indirectly from the use or non-use of “fitnessfood.com”. Please read all product enclosures and serving suggestion very carefully. If you have any questions about use and effect of foods or nutritional supplements, please consult your doctor, your nutritionists or our nutritionist.
9. Use and taking of supplements
Product description, recommended use and consumption and such content serve as information taken from manufacturer specifications or specialist articles. You are not eligible to claim the completeness or correctness of the provided information, to replace in no case the prescriptions provided by a doctor or a pharmacist. No liability will be assumed for any kind of damage caused either directly or indirectly as a result of the use or failure to use fitnessfood.com. Please read al product enclosures and usage recommendations carefully. If you have any questions about use and effect of foods or nutritional supplements, please consult your doctor, your nutritionists or our nutritionist.
10. Data protection
The protection of privacy is our highest priority. Of course we keep all legal statutory regulations on data protection in Switzerland. You are entitled to access or request to delete the information concerning your stored personal data at any time. No personal data will be forwarded to any third parties.

Jurisdiction, 5400 Baden/Switzerland

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