Terms and conditions
All deliveries and services are carried out exclusively based on the following terms and conditions.
The prices are shown in Swiss Francs (Fr.). The prices stated on the website apply at the time the order is received.
Discounts cannot be accumulated and generally cannot be combined with products, promotions, or multi-pack promotions that have already been discounted or redeemed for such products. Discounts cannot be applied retrospectively.
3. Shipping costs / minimum order
Delivery is free of charge. Minimum order is therefore Fr. 40.00 specified by the shop system.
4. Prompt shipping
Orders received between Mon - Thu by 12.30 p.m. (Fri 12 p.m.) are usually shipped the same day and with the "Priority" delivery type they will be to you already the following day - you will be pleasantly surprised by our prompt delivery!
We are entitled to make partial deliveries for logistical reasons. In this case, however, no additional shipping costs will be charged. For "not pick-up", incorrect or invalid delivery addresses, and/or rejection/refuse of the postal package, a fee of Fr. 30.00 will be collected.
The delivered goods remain our property until full payment has been made. When paying by invoice, the payment term is 10 days. After this period, an interest charge of 5% and a late fee of up to Fr. 50.00 will be charged. In the case of defaulting customers or in the event of repeated failure to meet the payment deadline, we reserve the right to refuse further orders on account and to hand over the open invoices to our collection partner Intrum. This will result in additional processing fees according to www.fairpay.ch. If the creditworthiness of a customer is negative or the address cannot be verified by the postal service, we reserve the right to deliver to the customer only by advance payment.
7. Right of withdrawal and defects
Claims concerning the scope of delivery, product defects, wrong deliveries, and varying quantities shall be made in writing immediately – at the latest one week after receipt of the goods, if the claims can be noticed by reasonable inspection. Exchange or return of the goods will only take place if the claim is justified. There is no right of return or exchange on correctly delivered goods. Products that have already been opened will no longer be taken back and invoiced unless a justified notice of defects has been issued. Returns of correctly delivered and not defective goods will be destroyed immediately based on our quality guidelines and fully invoiced (excl. training accessories, clothing, and other hardware for which there is a right of return or exchange 4 weeks after purchase).
8. Improvements and changes
We reserve the right to make product changes that are considered quality improvements by the manufacturer, without prior notice. Errors in the product description and recommended intake are also reserved. Slight deviations from descriptions and illustrations are possible.
9. Use and consumption of nutritional supplements
Product descriptions, usage and consumption recommendations, and other content are provided for informational purposes and have been inferred from manufacturer information or professional articles. They have no claim to completeness or accuracy and in no way replace medical or pharmaceutical advice from a doctor or pharmacist. No liability is accepted for damage of any kind that results directly or indirectly from the application or use of the information from "fitnessfood.com". Please read all product supplements and recommendations for consumption carefully and contact your doctor, pharmacist, or your nutritional adviser if you have any questions about the use and effects of food or nutritional supplements.
Protecting your privacy is of the utmost importance to us. Of course we adhere to the legal privacy regulations applicable in Switzerland.
You have the opportunity at any time to request information free of charge about the data recorded about you (scope, purpose) and to request its deletion. Your data will not be disclosed to third parties.
JURISDICTION, 5400 Baden / Switzerland